Automatic order processing

The Challenge

Dierig AG faced a significant bottleneck in their order processing workflow. They had to manually transfer customer documents, which arrived via email in various PDF formats, into their Abacus ERP system. This manual data entry process was time-consuming and prone to errors, leading to inefficiencies in handling orders.

The Solution

Auximo implemented a solution combining Robotic Process Automation (RPA) and Artificial Intelligence (AI) to digitize and automate the workflow.

• The system now automatically captures the incoming PDF documents.

• It extracts the relevant data using AI.

• The data is transferred directly into the Abacus ERP system quickly and without errors, eliminating the need for manual typing.

Key Benefits

The automation of this process resulted in measurable improvements for Dierig AG:

• Time Savings: Approximately 450 hours of manual work are saved per year.

• Accuracy: The error rate was reduced towards zero (0%).

• Efficiency & Quality: There was a significant increase in the efficiency and quality of order processing, along with stabilized workflows.