Skip to main content
Book appointment

AuximoCare

Reliability you can count on.

myAuximo

Our customer portal to connect you with your solutions

  • Live Development Status: Track your project's progress in real-time.

  • Transparent Obstacles: We flag blockers immediately—no hidden delays.

  • Billing Overview: Instant visibility into payments and costs.

  • Ticket Portal: Create requests and track resolutions yourself.

  • Documentation Hub: Full access to all manuals and guides.

  • PDD Library: Quick look-up for your Process Definitions.

Service Level Agreements

Auximo is a partner for sustainable projects

Silver

  • Prio 1 Issue i
    2 h
  • Prio 2 Issue i
    4 h
  • Prio 3 Issue i
    7 WD
most popular

Gold

  • Prio 1 Issue i
    1 h
  • Prio 2 Issue i
    2 h
  • Prio 3 Issue i
    4 WD

Bronze

  • Prio 1 Issue i
    4 h
  • Prio 2 Issue i
    6 h
  • Prio 3 Issue i
    14 WD
ProActive Support Gold: As soon as a malfunction is detected in the Auximo BOT, a technical error report is automatically sent to Auximo Support. Auximo Support checks the reported incident and immediately initiates measures to rectify the error.